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2014 Cadillac Cts Recalls & Complaints

6

open safety recalls on record

Critical

196 owner complaints filed · Severity Index 0.24 · updated 2026-08-07

The recalls

Critical18V595000

Seats:Front Assembly:Seat Heater/Cooler

In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started.

Remedy & full details

GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for the recall is 18286.

General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.

Serious14V253000

Visibility:Windshield Wiper/Washer:Motor

inoperative windshield wiper system may decrease the driver's visibility, raises the risk of a crash.

Remedy & full details

GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.

General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.

Serious14V446000

Seats

seat that does not stay secured raises the risk of occupant injury in a vehicle crash.

Remedy & full details

GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

Serious14V338000

Power Train:Automatic Transmission

If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, raises the risk of a crash.

Remedy & full details

GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14179.

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.

Serious14V394000

Electrical System:Ignition

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, raises the risk of injury.

Remedy & full details

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Serious14V614000

Electrical System

If the module experiences an electrical short, the vehicle could stall, raises the risk of a crash.

Remedy & full details

GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Complaint volume

196 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

8Crashes
0Fires
8Injuries
0Deaths

Across 196 complaints. Severity Index 0.24.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train75 · 38%Suspension14 · 7%Electrical System13 · 7%Unknown Or Other13 · 7%Steering13 · 7%Power Train · Driveline ·…9 · 5%Engine8 · 4%Wheels6 · 3%
  1. Power Train — 75 reports
  2. Suspension — 14 reports
  3. Electrical System — 13 reports
  4. Unknown Or Other — 13 reports
  5. Steering — 13 reports
  6. Power Train:Driveline:Differential Unit — 9 reports
  7. Engine — 8 reports
  8. Wheels — 6 reports
  9. Seats — 5 reports
  10. Air Bags — 4 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2003 (4) · 2004 (6) · 2005 (6) · 2006 (6) · 2007 (6) · 2008 (2) · 2009 (5) · 2010 (3) · 2011 (2) · 2012 (2) · 2013 (2) · 2014 · 2015 (3) · 2016 (4) · 2017 (2) · 2018 (2) · 2019

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.