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2017 Cadillac Cts Recalls & Complaints

2

open safety recalls on record

Serious

32 owner complaints filed · Severity Index 0.06 · updated 2026-08-07

The recalls

Serious19V086000

Steering:Electric Power Assist System

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may raises the risk of a crash.

Remedy & full details

GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.

Serious25V175000

Steering:Electric Power Assist System

loss of power steering assist can require greater steering effort, especially at low speeds, raises the risk of a crash.

Remedy & full details

Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.

Complaint volume

32 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

1Crashes
0Fires
0Injuries
0Deaths

Across 32 complaints. Severity Index 0.06.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train8 · 25%Steering7 · 22%Unknown Or Other4 · 13%Wheels3 · 9%Electrical System2 · 6%Air Bags2 · 6%Vehicle Speed Control1 · 3%Tires · Sidewall1 · 3%
  1. Power Train — 8 reports
  2. Steering — 7 reports
  3. Unknown Or Other — 4 reports
  4. Wheels — 3 reports
  5. Electrical System — 2 reports
  6. Air Bags — 2 reports
  7. Vehicle Speed Control — 1 reports
  8. Tires:Sidewall — 1 reports
  9. Power Train:Driveline:Differential Unit — 1 reports
  10. Suspension — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2003 (4) · 2004 (6) · 2005 (6) · 2006 (6) · 2007 (6) · 2008 (2) · 2009 (5) · 2010 (3) · 2011 (2) · 2012 (2) · 2013 (2) · 2014 (6) · 2015 (3) · 2016 (4) · 2017 · 2018 (2) · 2019

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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