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2015 Cadillac Srx Recalls & Complaints

4

open safety recalls on record

Critical

537 owner complaints filed · Severity Index 0.21 · updated 2026-08-07

The recalls

Critical21V473000 Do not drive

Suspension:Rear

loose toe link can separate and cause a loss of vehicle control, raises the risk of a crash.

Remedy & full details

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Serious14V804000

Seats

The front outboard seat bracket may become disengaged during a vehicle crash, raises the risk of personal injury.

Remedy & full details

GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac). GM's number for this recall is 14863.

General Motors LLC (GM) is recalling certain model year 2015 Cadillac SRX vehicles manufactured November 11, 2014, to December 3, 2014. The front driver's seat may have been built with an incorrect seat track bracket. Drivers' seats with this condition may not be properly attached to the seat track.

Serious14V571000

Suspension:Rear

Failure of the toe adjuster link could cause a loss of vehicle control, raises the risk of a crash.

Remedy & full details

GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

Serious26V329000

Air Bags:Frontal:Driver Side:Inflator Module

inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy & full details

Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.

General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.

Complaint volume

537 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

20Crashes
5Fires
15Injuries
0Deaths

Across 537 complaints. Severity Index 0.21.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Exterior Lighting270 · 50%Electrical System43 · 8%Unknown Or Other42 · 8%Exterior Lighting · Headl…32 · 6%Suspension29 · 5%Visibility/Wiper24 · 4%Power Train17 · 3%Service Brakes14 · 3%
  1. Exterior Lighting — 270 reports
  2. Electrical System — 43 reports
  3. Unknown Or Other — 42 reports
  4. Exterior Lighting:Headlights — 32 reports
  5. Suspension — 29 reports
  6. Visibility/Wiper — 24 reports
  7. Power Train — 17 reports
  8. Service Brakes — 14 reports
  9. Engine — 8 reports
  10. Steering — 7 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2004 (7) · 2005 (3) · 2006 (3) · 2007 (1) · 2008 · 2009 · 2010 (6) · 2011 (7) · 2012 (3) · 2013 (5) · 2014 (2) · 2015 · 2016 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.