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2016 Cadillac Srx Recalls & Complaints

2

open safety recalls on record

Critical

208 owner complaints filed · Severity Index 0.66 · updated 2026-08-07

The recalls

Critical21V473000 Do not drive

Suspension:Rear

loose toe link can separate and cause a loss of vehicle control, raises the risk of a crash.

Remedy & full details

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Serious26V329000

Air Bags:Frontal:Driver Side:Inflator Module

inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy & full details

Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.

General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.

Complaint volume

208 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

18Crashes
1Fires
17Injuries
3Deaths

Across 208 complaints. Severity Index 0.66.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Exterior Lighting87 · 42%Unknown Or Other23 · 11%Electrical System15 · 7%Suspension15 · 7%Exterior Lighting · Headl…11 · 5%Air Bags7 · 3%Service Brakes6 · 3%Visibility/Wiper6 · 3%
  1. Exterior Lighting — 87 reports
  2. Unknown Or Other — 23 reports
  3. Electrical System — 15 reports
  4. Suspension — 15 reports
  5. Exterior Lighting:Headlights — 11 reports
  6. Air Bags — 7 reports
  7. Service Brakes — 6 reports
  8. Visibility/Wiper — 6 reports
  9. Power Train — 4 reports
  10. Engine — 4 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2004 (7) · 2005 (3) · 2006 (3) · 2007 (1) · 2008 · 2009 · 2010 (6) · 2011 (7) · 2012 (3) · 2013 (5) · 2014 (2) · 2015 (4) · 2016

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.