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2015 Chevrolet Impala Recalls & Complaints

3

open safety recalls on record

Critical

434 owner complaints filed · Severity Index 0.27 · updated 2026-08-07

The recalls

Critical14V541000

Parking Brake

Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Remedy & full details

GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

Serious14V489000

Structure

The storage compartment door may not remain closed in the event of a crash, raises the risk of occupant injury.

Remedy & full details

Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."

Serious15V465000

Air Bags

If the front passenger air bag deploys with a child seat in the front passenger seat, it raises the risk of injury to the child.

Remedy & full details

GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."

Complaint volume

434 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

13Crashes
17Fires
10Injuries
0Deaths

Across 434 complaints. Severity Index 0.27.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System94 · 22%Unknown Or Other50 · 12%Steering44 · 10%Lane Departure · Blind S…39 · 9%Air Bags29 · 7%Service Brakes23 · 5%Exterior Lighting20 · 5%Electronic Stability Cont…20 · 5%
  1. Electrical System — 94 reports
  2. Unknown Or Other — 50 reports
  3. Steering — 44 reports
  4. Lane Departure: Blind Spot Detection — 39 reports
  5. Air Bags — 29 reports
  6. Service Brakes — 23 reports
  7. Exterior Lighting — 20 reports
  8. Electronic Stability Control (Esc) — 20 reports
  9. Engine — 19 reports
  10. Power Train — 15 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (1) · 1996 (1) · 1998 · 1999 · 2000 (10) · 2001 (10) · 2002 (7) · 2003 (8) · 2004 (7) · 2005 (4) · 2006 (2) · 2007 (3) · 2008 (2) · 2009 (5) · 2010 (4) · 2011 (2) · 2012 (3) · 2013 (1) · 2014 (12) · 2015 · 2016 · 2017 · 2018 (1) · 2019 (1) · 2020

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.