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2018 Chevrolet Impala Recalls & Complaints

1

open safety recall on record

Serious

88 owner complaints filed · Severity Index 0.25 · updated 2026-08-07

The recalls

Serious18V576000

Service Brakes, Hydraulic:Foundation Components:Disc:Caliper

reduction of braking performance can raises the risk of a crash.

Remedy & full details

GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Complaint volume

88 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

7Crashes
0Fires
2Injuries
0Deaths

Across 88 complaints. Severity Index 0.25.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other16 · 18%Electrical System11 · 13%Power Train11 · 13%Engine7 · 8%Service Brakes7 · 8%Steering7 · 8%Air Bags6 · 7%Exterior Lighting3 · 3%
  1. Unknown Or Other — 16 reports
  2. Electrical System — 11 reports
  3. Power Train — 11 reports
  4. Engine — 7 reports
  5. Service Brakes — 7 reports
  6. Steering — 7 reports
  7. Air Bags — 6 reports
  8. Exterior Lighting — 3 reports
  9. Seats — 3 reports
  10. Vehicle Speed Control — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (1) · 1996 (1) · 1998 · 1999 · 2000 (10) · 2001 (10) · 2002 (7) · 2003 (8) · 2004 (7) · 2005 (4) · 2006 (2) · 2007 (3) · 2008 (2) · 2009 (5) · 2010 (4) · 2011 (2) · 2012 (3) · 2013 (1) · 2014 (12) · 2015 (3) · 2016 · 2017 · 2018 · 2019 (1) · 2020

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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