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2020 Ford Edge Recalls & Complaints

4

open safety recalls on record

Critical

421 owner complaints filed · Severity Index 0.36 · updated 2026-08-07

The recalls

Critical20V550000

Power Train:Automatic Transmission

Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function.

Remedy & full details

Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Serious20V575000

Back Over Prevention: Sensing System: Camera

Reduced rearward visibility can raises the risk of a crash.

Remedy & full details

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Serious21V011000

Power Train:Driveline:Driveshaft

If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, raises the risk of a crash.

Remedy & full details

Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Serious25V442000

Back Over Prevention:Software

rearview camera that displays a blank image can reduce the driver's view behind the vehicle.

Remedy & full details

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Complaint volume

421 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

21Crashes
3Fires
25Injuries
0Deaths

Across 421 complaints. Severity Index 0.36.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train169 · 40%Unknown Or Other48 · 11%Engine44 · 10%Electrical System24 · 6%Forward Collision Avoidan…11 · 3%Seat Belts11 · 3%Vehicle Speed Control11 · 3%Forward Collision Avoidan…8
  1. Power Train — 169 reports
  2. Unknown Or Other — 48 reports
  3. Engine — 44 reports
  4. Electrical System — 24 reports
  5. Forward Collision Avoidance: Warnings — 11 reports
  6. Seat Belts — 11 reports
  7. Vehicle Speed Control — 11 reports
  8. Forward Collision Avoidance: Automatic Emergency Braking — 8 reports
  9. Fuel/Propulsion System — 7 reports
  10. Power Train:Automatic Transmission:Torque Converter — 7 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2004 · 2007 (6) · 2008 (7) · 2009 (7) · 2010 (7) · 2011 (3) · 2012 (3) · 2013 (2) · 2014 (3) · 2015 (7) · 2016 (7) · 2017 (8) · 2018 (7) · 2019 (3) · 2020 · 2021 (7) · 2022 (5) · 2023 (4) · 2024 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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