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2024 Ford Edge Recalls & Complaints

2

open safety recalls on record

Serious

50 owner complaints filed · Severity Index 0.64 · updated 2026-08-07

The recalls

Serious25V315000

Back Over Prevention:Software

frozen or missing rearview camera image can reduce the driver's view behind the vehicle, raises the risk of a crash.

Remedy & full details

The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Serious26V124000

Back Over Prevention:Software

rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, raises the risk of a crash.

Remedy & full details

The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.

Complaint volume

50 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

6Crashes
0Fires
5Injuries
0Deaths

Across 50 complaints. Severity Index 0.64.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other8 · 16%Back Over Prevention6 · 12%Power Train5 · 10%Electrical System5 · 10%Air Bags3 · 6%Seats3 · 6%Exterior Lighting2 · 4%Structure · Body2 · 4%
  1. Unknown Or Other — 8 reports
  2. Back Over Prevention — 6 reports
  3. Power Train — 5 reports
  4. Electrical System — 5 reports
  5. Air Bags — 3 reports
  6. Seats — 3 reports
  7. Exterior Lighting — 2 reports
  8. Structure:Body — 2 reports
  9. Engine — 2 reports
  10. Steering — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2004 · 2007 (6) · 2008 (7) · 2009 (7) · 2010 (7) · 2011 (3) · 2012 (3) · 2013 (2) · 2014 (3) · 2015 (7) · 2016 (7) · 2017 (8) · 2018 (7) · 2019 (3) · 2020 (4) · 2021 (7) · 2022 (5) · 2023 (4) · 2024

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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