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2010 Ford Transit Connect Recalls & Complaints

2

open safety recalls on record

Serious

56 owner complaints filed · Severity Index 0.61 · updated 2026-08-07

The recalls

Serious12V169000

Equipment Adaptive/Mobility

WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP.

Remedy & full details

MAIN MOBILITY IS WORKING WITH BRAUN TO NOTIFY OWNERS, AND BRAUN DEALERS WILL REPAIR THE VEHICLES, FREE OF CHARGE. MAIN MOBILITY HAS NOT PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT MAIN MOBILITY AT 1-716-759-6811.

MAIN MOBILITY IS RECALLING CERTAIN CONVERSION VANS BUILT ON MODEL YEAR 2008-2010 CHEVROLET EXPRESS, 2009 GMC SAVANA, AND 2010 FORD TRANSIT CONNECT CHASSIS, AND FITTED WITH CERTAIN BRAUN WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE WHEELCHAIR LIFT’S OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Serious10V316000

Structure:Body:Roof And Pillars

IN THE EVENT OF A VEHICLE CRASH, AN OCCUPANT COULD BE AT AN INCREASED RISK OF INJURY.

Remedy & full details

FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 19, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY AT 1-866-436-7332.

FORD IS RECALLING CERTAIN MODEL YEAR 2010 TRANSIT CONNECT VEHICLES MANUFACTURED FROM DECEMBER 5, 2008 THROUGH MAY 31, 2010 FOR FAILING TO MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING VEHICLE TESTING THE VEHICLE EXCEEDED HEAD INJURY CRITERIA REQUIREMENTS SET BY THE STANDARD. THE HEADLINER RETENTION PUSHPIN LOCATED ON THE HEADLINER ABOVE THE B-PILLAR TRIM ON BOTH THE LEFT AND RIGHT SIDE OF THE VEHICLES NEEDS TO BE REPLACED.

Complaint volume

56 this model-year 11 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

8Crashes
2Fires
3Injuries
0Deaths

Across 56 complaints. Severity Index 0.61.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train8 · 14%Electrical System7 · 13%Visibility/Wiper5 · 9%Engine5 · 9%Service Brakes4 · 7%Exterior Lighting3 · 5%Service Brakes, Hydraulic3 · 5%Electronic Stability Cont…3 · 5%
  1. Power Train — 8 reports
  2. Electrical System — 7 reports
  3. Visibility/Wiper — 5 reports
  4. Engine — 5 reports
  5. Service Brakes — 4 reports
  6. Exterior Lighting — 3 reports
  7. Service Brakes, Hydraulic — 3 reports
  8. Electronic Stability Control (Esc) — 3 reports
  9. Latches/Locks/Linkages — 3 reports
  10. Structure:Body — 3 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2010 · 2011 (1) · 2012 (1) · 2013 (4) · 2014 (15) · 2015 (10) · 2016 (10) · 2017 (6) · 2018 (6) · 2019 (8) · 2020 (8) · 2021 (4) · 2022 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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