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2012 Ford Transit Connect Recalls & Complaints

1

open safety recall on record

Serious

35 owner complaints filed · Severity Index 0.37 · updated 2026-08-07

The recalls

Serious12V374000

Visibility:Windshield Wiper/Washer

If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, raises the risk of a crash.

Remedy & full details

Ford will notify owners, and dealers will replace the driver and passenger side wiper arm and blade assemblies, free of charge. The safety recall began on August 15, 2012. Owners may contact Ford at 1-866-436-7332.

Ford Motor Company is recalling certain model year 2011-2012 Transit Connect vehicles. The wiper arms may not be adequately riveted resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm.

Complaint volume

35 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

1Crashes
1Fires
2Injuries
0Deaths

Across 35 complaints. Severity Index 0.37.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine6 · 17%Visibility/Wiper4 · 11%Electrical System4 · 11%Visibility3 · 9%Electronic Stability Cont…2 · 6%Seat Belts2 · 6%Seats2 · 6%Fuel System, Gasoline2 · 6%
  1. Engine — 6 reports
  2. Visibility/Wiper — 4 reports
  3. Electrical System — 4 reports
  4. Visibility — 3 reports
  5. Electronic Stability Control (Esc) — 2 reports
  6. Seat Belts — 2 reports
  7. Seats — 2 reports
  8. Fuel System, Gasoline — 2 reports
  9. Tires — 2 reports
  10. Structure — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2010 (2) · 2011 (1) · 2012 · 2013 (4) · 2014 (15) · 2015 (10) · 2016 (10) · 2017 (6) · 2018 (6) · 2019 (8) · 2020 (8) · 2021 (4) · 2022 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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