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2021 Freightliner M2 Recalls & Complaints

2

open safety recalls on record

Serious

8 owner complaints filed · Severity Index 0.25 · updated 2026-08-07

The recalls

Serious23V105000

Steering:Linkages:Drag:Link:Connection

Drag link separation can cause a complete loss of steering control, raises the risk of a crash.

Remedy & full details

DTNA will inspect the drag link taper joint and repair it, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL967. This recall expands recall number 21V-689.

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Freightliner 108SD, 114SD, 122SD, Columbia, Coronado, Business Class M2, and 2020 Freightliner Cascadia vehicles. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.

Serious23V237000

Visibility:Windshield Wiper/Washer:Linkages

Inoperative windshield wipers can reduce visibility in certain driving conditions, raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace the windshield wiper arm and linkage parts, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL969.

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Business-Class M2, FCCC Business-Class M2, FCCC S2G (FCCC Business-Class M2), FCCC S2RV, FCCC SC2 (FCCC Shuttle Chassis), 2021-2022 Freightliner 108SD, and Freightliner 114SD vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.

Complaint volume

8 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

1Crashes
0Fires
0Injuries
0Deaths

Across 8 complaints. Severity Index 0.25.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train2 · 25%Unknown Or Other1 · 13%Electrical System1 · 13%Engine1 · 13%Vehicle Speed Control · A…1 · 13%Electrical System · Inst…1 · 13%Tires1 · 13%
  1. Power Train — 2 reports
  2. Unknown Or Other — 1 reports
  3. Electrical System — 1 reports
  4. Engine — 1 reports
  5. Vehicle Speed Control:Accelerator Pedal — 1 reports
  6. Electrical System: Instrument Cluster/Panel — 1 reports
  7. Tires — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2006 (5) · 2007 (7) · 2008 (10) · 2009 (15) · 2010 (17) · 2012 (9) · 2013 (8) · 2014 (11) · 2015 (12) · 2016 (6) · 2017 (6) · 2019 (1) · 2021 · 2022 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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