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2019 Infiniti Qx50 Recalls & Complaints

3

open safety recalls on record

Critical

193 owner complaints filed · Severity Index 0.23 · updated 2026-08-07

The recalls

Critical25V437000

Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical

Engine failure raises the risk of a crash.

Remedy & full details

Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.

Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.

Serious18V593000

Air Bags:Knee Bolster

If the passenger-side knee air bag cover detaches during deployment, it can raises the risk of injury.

Remedy & full details

INFINITI will notify owners, and retailers will replace the passenger-side knee air bag module, free of charge. The recall began October 23, 2018. Owners may contact INFINITI customer service at 1-800-662-6200.

Nissan North America, Inc. (Nissan) is recalling certain 2019 INFINITI QX50 vehicles. In the event of a crash in very cold temperatures, the trim cover may separate unexpectedly from the passenger-side knee air bag module instead of splitting at the trim cover tear seam as designed.

Serious19V654000

Back Over Prevention: Sensing System: Camera

The lack of an image in the back-up camera display raises the risk of a crash.

Remedy & full details

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Complaint volume

193 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

7Crashes
1Fires
7Injuries
0Deaths

Across 193 complaints. Severity Index 0.23.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine49 · 25%Engine And Engine Cooling31 · 16%Unknown Or Other18 · 9%Electrical System16 · 8%Forward Collision Avoidan…14 · 7%Power Train13 · 7%Service Brakes11 · 6%Forward Collision Avoidan…7 · 4%
  1. Engine — 49 reports
  2. Engine And Engine Cooling — 31 reports
  3. Unknown Or Other — 18 reports
  4. Electrical System — 16 reports
  5. Forward Collision Avoidance: Automatic Emergency Braking — 14 reports
  6. Power Train — 13 reports
  7. Service Brakes — 11 reports
  8. Forward Collision Avoidance: Warnings — 7 reports
  9. Vehicle Speed Control — 6 reports
  10. Fuel/Propulsion System — 5 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2014 · 2015 · 2016 · 2017 · 2019 · 2020 (2) · 2021 (2) · 2022 (2) · 2023 (1) · 2024 (1) · 2025

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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