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2021 Infiniti Qx50 Recalls & Complaints

2

open safety recalls on record

Critical

59 owner complaints filed · Severity Index 0.81 · updated 2026-08-07

The recalls

Critical25V437000

Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical

Engine failure raises the risk of a crash.

Remedy & full details

Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.

Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.

Serious21V402000

Suspension:Rear:Axle:Spindle

The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation.

Remedy & full details

Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Complaint volume

59 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

4Crashes
0Fires
10Injuries
0Deaths

Across 59 complaints. Severity Index 0.81.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine17 · 29%Electrical System8 · 14%Engine And Engine Cooling7 · 12%Forward Collision Avoidan…5 · 8%Service Brakes4 · 7%Unknown Or Other3 · 5%Forward Collision Avoidan…3 · 5%Power Train3 · 5%
  1. Engine — 17 reports
  2. Electrical System — 8 reports
  3. Engine And Engine Cooling — 7 reports
  4. Forward Collision Avoidance: Automatic Emergency Braking — 5 reports
  5. Service Brakes — 4 reports
  6. Unknown Or Other — 3 reports
  7. Forward Collision Avoidance: Warnings — 3 reports
  8. Power Train — 3 reports
  9. Fuel System, Gasoline — 1 reports
  10. Steering — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2014 · 2015 · 2016 · 2017 · 2019 (3) · 2020 (2) · 2021 · 2022 (2) · 2023 (1) · 2024 (1) · 2025

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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