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2020 Infiniti Qx50 Recalls & Complaints

2

open safety recalls on record

Critical

45 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical25V437000

Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical

Engine failure raises the risk of a crash.

Remedy & full details

Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.

Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.

Serious21V025000

Tires

Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, raises the risk of a crash.

Remedy & full details

INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.

Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Complaint volume

45 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 45 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine15 · 33%Forward Collision Avoidan…6 · 13%Electrical System4 · 9%Power Train4 · 9%Engine And Engine Cooling4 · 9%Unknown Or Other3 · 7%Service Brakes2 · 4%Forward Collision Avoidan…2 · 4%
  1. Engine — 15 reports
  2. Forward Collision Avoidance: Automatic Emergency Braking — 6 reports
  3. Electrical System — 4 reports
  4. Power Train — 4 reports
  5. Engine And Engine Cooling — 4 reports
  6. Unknown Or Other — 3 reports
  7. Service Brakes — 2 reports
  8. Forward Collision Avoidance: Warnings — 2 reports
  9. Fuel/Propulsion System — 1 reports
  10. Back Over Prevention: Rearview System Braking — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2014 · 2015 · 2016 · 2017 · 2019 (3) · 2020 · 2021 (2) · 2022 (2) · 2023 (1) · 2024 (1) · 2025

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.