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2010 Kia Soul Recalls & Complaints

3

open safety recalls on record

Critical

193 owner complaints filed · Severity Index 1.25 · updated 2026-08-07

The recalls

Critical10V388000

Electrical System:Wiring

WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.

Remedy & full details

DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.

Serious14V822000

Structure:Body:Roof And Pillars

detached headliner plate may raises the risk of injury to the occupant during a vehicle crash.

Remedy & full details

Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Serious13V114000

Exterior Lighting:Brake Lights:Switch

Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could raises the risk of a crash.

Remedy & full details

Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Complaint volume

193 this model-year 11 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

31Crashes
24Fires
27Injuries
0Deaths

Across 193 complaints. Severity Index 1.25.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System24 · 12%Air Bags16 · 8%Structure12 · 6%Steering12 · 6%Service Brakes11 · 6%Unknown Or Other11 · 6%Visibility9 · 5%Vehicle Speed Control9 · 5%
  1. Electrical System — 24 reports
  2. Air Bags — 16 reports
  3. Structure — 12 reports
  4. Steering — 12 reports
  5. Service Brakes — 11 reports
  6. Unknown Or Other — 11 reports
  7. Visibility — 9 reports
  8. Vehicle Speed Control — 9 reports
  9. Engine — 9 reports
  10. Power Train — 8 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2010 · 2011 (3) · 2012 (3) · 2013 (3) · 2014 (5) · 2015 (4) · 2016 (2) · 2017 (1) · 2018 (1) · 2019 (1) · 2020 (1) · 2021 (2) · 2022 (1) · 2023 (4) · 2024 · 2025

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.