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2016 Kia Soul Recalls & Complaints

2

open safety recalls on record

Critical

1,137 owner complaints filed · Severity Index 0.35 · updated 2026-08-07

The recalls

Critical19V120000

Engine

Piston damage may result in an engine stall, raises the risk of a crash.

Remedy & full details

Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Serious17V608000

Steering

If the pinion gear separates, steering will be lost, raises the risk of a crash.

Remedy & full details

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Complaint volume

1,137 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

34Crashes
59Fires
38Injuries
0Deaths

Across 1,137 complaints. Severity Index 0.35.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine547 · 48%Unknown Or Other116 · 10%Fuel/Propulsion System79 · 7%Engine And Engine Cooling64 · 6%Power Train60 · 5%Electrical System54 · 5%Engine And Engine Cooling…39 · 3%Vehicle Speed Control30 · 3%
  1. Engine — 547 reports
  2. Unknown Or Other — 116 reports
  3. Fuel/Propulsion System — 79 reports
  4. Engine And Engine Cooling — 64 reports
  5. Power Train — 60 reports
  6. Electrical System — 54 reports
  7. Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor — 39 reports
  8. Vehicle Speed Control — 30 reports
  9. Steering — 28 reports
  10. Service Brakes — 17 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2010 (3) · 2011 (3) · 2012 (3) · 2013 (3) · 2014 (5) · 2015 (4) · 2016 · 2017 (1) · 2018 (1) · 2019 (1) · 2020 (1) · 2021 (2) · 2022 (1) · 2023 (4) · 2024 · 2025

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.