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2013 Kia Soul Recalls & Complaints

3

open safety recalls on record

Critical

865 owner complaints filed · Severity Index 0.47 · updated 2026-08-07

The recalls

Critical19V120000

Engine

Piston damage may result in an engine stall, raises the risk of a crash.

Remedy & full details

Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Critical23V652000 Park outside

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

engine compartment fire while parked or driving can raises the risk of injury.

Remedy & full details

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Serious14V822000

Structure:Body:Roof And Pillars

detached headliner plate may raises the risk of injury to the occupant during a vehicle crash.

Remedy & full details

Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Complaint volume

865 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

32Crashes
63Fires
38Injuries
0Deaths

Across 865 complaints. Severity Index 0.47.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine282 · 33%Steering149 · 17%Electrical System68 · 8%Service Brakes, Hydraulic67 · 8%Unknown Or Other60 · 7%Engine And Engine Cooling36 · 4%Service Brakes30 · 3%Fuel/Propulsion System27 · 3%
  1. Engine — 282 reports
  2. Steering — 149 reports
  3. Electrical System — 68 reports
  4. Service Brakes, Hydraulic — 67 reports
  5. Unknown Or Other — 60 reports
  6. Engine And Engine Cooling — 36 reports
  7. Service Brakes — 30 reports
  8. Fuel/Propulsion System — 27 reports
  9. Air Bags — 18 reports
  10. Vehicle Speed Control — 15 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2010 (3) · 2011 (3) · 2012 (3) · 2013 · 2014 (5) · 2015 (4) · 2016 (2) · 2017 (1) · 2018 (1) · 2019 (1) · 2020 (1) · 2021 (2) · 2022 (1) · 2023 (4) · 2024 · 2025

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.