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2007 Mercury Grand Marquis Recalls & Complaints

3

open safety recalls on record

Serious

111 owner complaints filed · Severity Index 0.18 · updated 2026-08-07

The recalls

Serious14V704000

Steering:Rack And Pinion:Pinion Shaft

Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and raises the risk of a crash.

Remedy & full details

Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Serious13V385000

Steering

If the lower bearing separates, the vehicle may experience a loss of steering, raises the risk of a crash.

Remedy & full details

Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

Serious06V440000

Visibility:Windshield

IF THE WINDSHIELD IS NOT PROPERLY RETAINED TO THE VEHICLE, WIND NOISE, SQUEAK/RATTLES AND/OR WATER LEAKS MAY OCCUR.

Remedy & full details

DEALERS WILL REPLACE THE WINDSHIELD FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 22, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, 'WINDSHIELD MOUNTING.' THE WINDSHIELD MAY NOT BE PROPERLY SECURED TO THE VEHICLE BODY.

Complaint volume

111 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

8Crashes
0Fires
1Injuries
0Deaths

Across 111 complaints. Severity Index 0.18.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Tires14 · 13%Structure · Body12 · 11%Vehicle Speed Control9 · 8%Steering8 · 7%Tires · Valve6 · 5%Structure6 · 5%Air Bags5 · 5%Vehicle Speed Control · A…4 · 4%
  1. Tires — 14 reports
  2. Structure:Body — 12 reports
  3. Vehicle Speed Control — 9 reports
  4. Steering — 8 reports
  5. Tires:Valve — 6 reports
  6. Structure — 6 reports
  7. Air Bags — 5 reports
  8. Vehicle Speed Control:Accelerator Pedal — 4 reports
  9. Engine — 4 reports
  10. Service Brakes, Hydraulic:Pedals And Linkages — 3 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (7) · 1996 (6) · 1997 (5) · 1998 (7) · 1999 (5) · 2000 (8) · 2001 (5) · 2002 (2) · 2003 (2) · 2004 (2) · 2005 (5) · 2006 (3) · 2007 · 2008 (3) · 2009 (2) · 2010 (2) · 2011 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.