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2020 Mitsubishi Outlander Recalls & Complaints

3

open safety recalls on record

Serious

46 owner complaints filed · Severity Index 1.30 · updated 2026-08-07

The recalls

Serious20V280000

Seat Belts:Rear/Other

incorrectly assembled seat belt may not properly restrain the occupant, raises the risk of injury in a crash.

Remedy & full details

MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-002.

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.

Serious25V507000

Structure:Body:Hatchback/Liftgate:Support Device/Strut

gas spring cylinder rupture or a liftgate falling unexpectedly can raises the risk of injury.

Remedy & full details

MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.

Serious26V252000

Structure:Body:Hatchback/Liftgate:Support Device/Strut

gas spring cylinder rupture or a liftgate falling unexpectedly can raises the risk of injury.

Remedy & full details

MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.

Complaint volume

46 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

8Crashes
0Fires
11Injuries
0Deaths

Across 46 complaints. Severity Index 1.30.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System11 · 24%Unknown Or Other8 · 17%Air Bags4 · 9%Forward Collision Avoidan…4 · 9%Engine2 · 4%Seats2 · 4%Service Brakes2 · 4%Power Train1
  1. Electrical System — 11 reports
  2. Unknown Or Other — 8 reports
  3. Air Bags — 4 reports
  4. Forward Collision Avoidance: Warnings — 4 reports
  5. Engine — 2 reports
  6. Seats — 2 reports
  7. Service Brakes — 2 reports
  8. Power Train — 1 reports
  9. Structure:Body — 1 reports
  10. Steering — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2003 (6) · 2004 (4) · 2005 (1) · 2006 (1) · 2007 (9) · 2008 (12) · 2009 (13) · 2010 (10) · 2011 (8) · 2012 (6) · 2013 (5) · 2014 (4) · 2015 (5) · 2016 (8) · 2017 (6) · 2018 (6) · 2019 (5) · 2020 · 2022 (7) · 2023 (2) · 2024 (1) · 2025 · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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