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2024 Mitsubishi Outlander Recalls & Complaints

1

open safety recall on record

Serious

42 owner complaints filed · Severity Index 0.71 · updated 2026-08-07

The recalls

Serious25V369000

Back Over Prevention:Software

rearview image that does not display properly reduces the driver's view of what is behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.

Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Complaint volume

42 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

7Crashes
0Fires
4Injuries
0Deaths

Across 42 complaints. Severity Index 0.71.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other4 · 10%Power Train4 · 10%Electrical System4 · 10%Service Brakes4 · 10%Fuel/Propulsion System3 · 7%Engine3 · 7%Steering2 · 5%Forward Collision Avoidan…2 · 5%
  1. Unknown Or Other — 4 reports
  2. Power Train — 4 reports
  3. Electrical System — 4 reports
  4. Service Brakes — 4 reports
  5. Fuel/Propulsion System — 3 reports
  6. Engine — 3 reports
  7. Steering — 2 reports
  8. Forward Collision Avoidance: Warnings — 2 reports
  9. Seat Belts — 2 reports
  10. Forward Collision Avoidance: Automatic Emergency Braking — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2003 (6) · 2004 (4) · 2005 (1) · 2006 (1) · 2007 (9) · 2008 (12) · 2009 (13) · 2010 (10) · 2011 (8) · 2012 (6) · 2013 (5) · 2014 (4) · 2015 (5) · 2016 (8) · 2017 (6) · 2018 (6) · 2019 (5) · 2020 (3) · 2022 (7) · 2023 (2) · 2024 · 2025 · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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