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2014 Volkswagen Jetta Recalls & Complaints

5

open safety recalls on record

Critical

552 owner complaints filed · Severity Index 0.30 · updated 2026-08-07

The recalls

Critical14V182000

Power Train:Automatic Transmission:Cooling Unit And Lines

The leaking transmission fluid could contact a hot surface and result in a vehicle fire.

Remedy & full details

Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on April 16, 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38B9/9V.

Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.

Critical15V028000

Fuel System, Gasoline:Fuel Injection System:Fuel Rail

fuel leak, in the presence of an ignition source, can result in a vehicle fire.

Remedy & full details

Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.

Serious19V615000

Electrical System:Ignition:Anti-Theft:Control Module

Removing the key while the shift lever is in a position other than "Park" raises the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy & full details

Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Serious15V483000

Air Bags:Frontal

loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, raises the risk of injury.

Remedy & full details

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Serious20E064000

Service Brakes, Hydraulic:Foundation Components:Master Cylinder

If there is a brake fluid leak, it can reduce braking ability, raises the risk of a crash.

Remedy & full details

Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

Complaint volume

552 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

33Crashes
2Fires
24Injuries
0Deaths

Across 552 complaints. Severity Index 0.30.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine108 · 20%Electrical System89 · 16%Power Train73 · 13%Unknown Or Other71 · 13%Fuel/Propulsion System38 · 7%Air Bags36 · 7%Exterior Lighting24 · 4%Service Brakes18 · 3%
  1. Engine — 108 reports
  2. Electrical System — 89 reports
  3. Power Train — 73 reports
  4. Unknown Or Other — 71 reports
  5. Fuel/Propulsion System — 38 reports
  6. Air Bags — 36 reports
  7. Exterior Lighting — 24 reports
  8. Service Brakes — 18 reports
  9. Steering — 17 reports
  10. Vehicle Speed Control — 11 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (6) · 1996 (2) · 1997 (2) · 1998 (3) · 1999 (7) · 2000 (5) · 2001 (7) · 2002 (7) · 2003 (4) · 2004 (5) · 2005 (7) · 2006 (6) · 2007 (6) · 2008 (6) · 2009 (7) · 2010 (5) · 2011 (10) · 2012 (8) · 2013 (6) · 2014 · 2015 (8) · 2016 (5) · 2017 (7) · 2018 (3) · 2019 (11) · 2020 (6) · 2021 (4) · 2022 (1) · 2023 · 2024 · 2025 (2) · 2026 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.