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2012 Volkswagen Touareg Recalls & Complaints

2

open safety recalls on record

Critical

37 owner complaints filed · Severity Index 0.38 · updated 2026-08-07

The recalls

Critical18V329000

Unknown Or Other

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy & full details

Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Serious16V170000

Service Brakes, Hydraulic:Pedals And Linkages

If the brake pedal dislodges, the driver may not be able to apply the brakes, raises the risk of a crash.

Remedy & full details

Volkswagen will notify owners, and dealers will inspect the brake pedal assembly to verify the presence of the securing clip and install any missing securing clips, free of charge. The recall began on April 27, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 46G4.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2016 Touareg vehicles. The brake pedal pivot pin may be missing a securing clip, allowing the pivot pin to move and the brake pedal to dislodge.

Complaint volume

37 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

1Crashes
0Fires
3Injuries
0Deaths

Across 37 complaints. Severity Index 0.38.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Fuel/Propulsion System6 · 16%Steering5 · 14%Engine5 · 14%Power Train3 · 8%Electrical System3 · 8%Service Brakes2 · 5%Seat Belts2 · 5%Seats1 · 3%
  1. Fuel/Propulsion System — 6 reports
  2. Steering — 5 reports
  3. Engine — 5 reports
  4. Power Train — 3 reports
  5. Electrical System — 3 reports
  6. Service Brakes — 2 reports
  7. Seat Belts — 2 reports
  8. Seats — 1 reports
  9. Fuel System, Diesel — 1 reports
  10. Electrical System:Ignition — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2004 (4) · 2005 (2) · 2006 (1) · 2007 (3) · 2008 (4) · 2009 (2) · 2010 (1) · 2011 (2) · 2012 · 2013 (2) · 2014 (2) · 2015 (2) · 2016 (2) · 2017 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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