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2017 Volkswagen Touareg Recalls & Complaints

1

open safety recall on record

Critical

34 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical21V321000

Unknown Or Other

Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.

Remedy & full details

Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Complaint volume

34 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 34 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine19 · 56%Unknown Or Other6 · 18%Steering1 · 3%Suspension1 · 3%Wheels1 · 3%Electrical System1 · 3%Power Train1 · 3%Seats1 · 3%
  1. Engine — 19 reports
  2. Unknown Or Other — 6 reports
  3. Steering — 1 reports
  4. Suspension — 1 reports
  5. Wheels — 1 reports
  6. Electrical System — 1 reports
  7. Power Train — 1 reports
  8. Seats — 1 reports
  9. Service Brakes — 1 reports
  10. Forward Collision Avoidance: Adaptive Cruise Control — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2004 (4) · 2005 (2) · 2006 (1) · 2007 (3) · 2008 (4) · 2009 (2) · 2010 (1) · 2011 (2) · 2012 (2) · 2013 (2) · 2014 (2) · 2015 (2) · 2016 (2) · 2017

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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