IF THIS OCCURS, EXCESSIVE HEAT AND SMOKE COULD RESULT IN AN UNDER HOOD FIRE.
Remedy & full details
DEALERS WILL INSPECT AND REPLACE THE CONNECTOR PLATE ON THE WINDSHIELD WIPER MOTOR. PHASE 2 OF THE RECALL BEGAN ON NOVEMBER 1, 2004. OWNERS SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.
ON CERTAIN TRUCKS EQUIPPED WITH VALEO WIPER SYSTEMS, THE WIPER MOTOR MAY BE SUSCEPTIVE TO SALT INTRUSION THAT COULD POSSIBLY LEAD TO A CONDITION WHERE THE CONNECTOR OVERHEATS TO A POINT WHERE THE CONNECTOR COULD IGNITE.
Serious02V037005
Steering:Linkages:Tie Rod Assembly
IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy & full details
DEALERS WILL REPLACE THE BALL SOCKET ASSEMBLIES. THIS CAMPAIGN SUPERSEDES NHTSA CAMPAIGN NOS. 01V-139.001 AND 02V-037.002. OWNER NOTIFICATION BEGAN JULY 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.
ON SOME HEAVY DUTY CLASS 8 VEHICLES EQUIPPED WITH ARVINMERITOR AXLE ASSEMBLIES WHICH MAY HAVE BEEN MANUFACTURED WITH TRW MODEL 20EDL BALL SOCKETS, THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET IN SOME APPLICATIONS.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 10 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Steering — 3 reports
Suspension — 3 reports
Power Train — 1 reports
Service Brakes, Hydraulic:Foundation Components — 1 reports
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.