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2019 Dodge Durango Recalls & Complaints

4

open safety recalls on record

Serious

207 owner complaints filed · Severity Index 0.27 · updated 2026-08-07

The recalls

Serious20V191000

Back Over Prevention: Sensing System: Camera

The lingering rearview image can distract the driver, raises the risk of a crash.

Remedy & full details

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Serious20V183000

Power Train:Driveline:Differential Unit

sudden loss of power while driving or loss of the transmission PARK function can raises the risk of a crash.

Remedy & full details

Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

Serious22V426000

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, raises the risk of a crash without prior warning and/or injury to others outside of the vehicle.

Remedy & full details

This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

Serious24V838000

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway.

Remedy & full details

Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

Complaint volume

207 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

4Crashes
5Fires
8Injuries
0Deaths

Across 207 complaints. Severity Index 0.27.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Exterior Lighting41 · 20%Electrical System37 · 18%Engine24 · 12%Unknown Or Other19 · 9%Service Brakes, Hydraulic16 · 8%Power Train12 · 6%Service Brakes10 · 5%Fuel/Propulsion System6 · 3%
  1. Exterior Lighting — 41 reports
  2. Electrical System — 37 reports
  3. Engine — 24 reports
  4. Unknown Or Other — 19 reports
  5. Service Brakes, Hydraulic — 16 reports
  6. Power Train — 12 reports
  7. Service Brakes — 10 reports
  8. Fuel/Propulsion System — 6 reports
  9. Steering — 6 reports
  10. Air Bags — 5 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1997 (2) · 1998 (6) · 1999 (5) · 2000 (4) · 2001 (7) · 2002 (6) · 2003 (6) · 2004 (9) · 2005 (9) · 2006 (10) · 2007 (4) · 2008 (2) · 2009 (4) · 2011 (8) · 2012 (10) · 2013 (11) · 2014 (11) · 2015 (4) · 2016 (3) · 2017 (2) · 2018 (5) · 2019 · 2020 (2) · 2021 (7) · 2022 (6) · 2023 (1) · 2024 · 2025 · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.