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2021 Dodge Durango Recalls & Complaints

7

open safety recalls on record

Serious

257 owner complaints filed · Severity Index 0.31 · updated 2026-08-07

The recalls

Serious21V842000

Structure:Body

damaged rear spoiler could detach and become a road hazard, raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed December 21, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y73.

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.

Serious21V280000

Air Bags:Critical Fasteners

loose or missing fastener may cause the side curtain air bag to deploy incorrectly, raises the risk of injury.

Remedy & full details

Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Serious22V140000

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can raises the risk of a crash.

Remedy & full details

Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Serious22V154000

Steering:Rack And Pinion

Difficulty steering, or a loss of steering control, can raises the risk of a crash.

Remedy & full details

Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.

Serious22V284000

Engine And Engine Cooling:Exhaust System:Emission Control:Gas Recirculation Valve (Egr Valve)

unexpected loss of drive power raises the risk of a crash.

Remedy & full details

Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

Serious23V115000

Structure:Body:Hatchback/Liftgate

damaged rear spoiler can detach and become a road hazard, raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an expansion of recall number 21V-842.

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.

Serious24V436000

Back Over Prevention: Sensing System: Camera

rearview camera image that does not display decreases the driver's visibility, raises the risk of a crash.

Remedy & full details

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Complaint volume

257 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

18Crashes
5Fires
7Injuries
0Deaths

Across 257 complaints. Severity Index 0.31.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Exterior Lighting79 · 31%Electrical System39 · 15%Unknown Or Other22 · 9%Engine21 · 8%Air Bags10 · 4%Fuel/Propulsion System10 · 4%Power Train9 · 4%Structure · Body8 · 3%
  1. Exterior Lighting — 79 reports
  2. Electrical System — 39 reports
  3. Unknown Or Other — 22 reports
  4. Engine — 21 reports
  5. Air Bags — 10 reports
  6. Fuel/Propulsion System — 10 reports
  7. Power Train — 9 reports
  8. Structure:Body — 8 reports
  9. Service Brakes — 7 reports
  10. Back Over Prevention — 6 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1997 (2) · 1998 (6) · 1999 (5) · 2000 (4) · 2001 (7) · 2002 (6) · 2003 (6) · 2004 (9) · 2005 (9) · 2006 (10) · 2007 (4) · 2008 (2) · 2009 (4) · 2011 (8) · 2012 (10) · 2013 (11) · 2014 (11) · 2015 (4) · 2016 (3) · 2017 (2) · 2018 (5) · 2019 (4) · 2020 (2) · 2021 · 2022 (6) · 2023 (1) · 2024 · 2025 · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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