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2017 Kia Sorento Recalls & Complaints

4

open safety recalls on record

Critical

1,031 owner complaints filed · Severity Index 0.25 · updated 2026-08-07

The recalls

Critical18V907000

Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

fuel leak in the presence of an ignition source can raises the risk of a fire.

Remedy & full details

Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Critical17V586000

Engine And Engine Cooling:Engine

If the crankshaft fails, the engine will stall, raises the risk of a crash.

Remedy & full details

Kia will notify owners, and dealers will inspect the crankshaft, and, as necessary, replace the engine sub assembly, free of charge. The recall began November 6, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC153.

Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines. The engine crankshaft may have been improperly heat treated and may fail.

Critical22V703000 Park outside

Trailer Hitches

fire while parked or driving can raises the risk of injury.

Remedy & full details

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Serious16V862000

Trailer Hitches

If the trailer brake lights stay illuminated while being used, other drivers may be confused, raises the risk of a crash.

Remedy & full details

Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.

Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Complaint volume

1,031 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

17Crashes
44Fires
23Injuries
0Deaths

Across 1,031 complaints. Severity Index 0.25.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine381 · 37%Exterior Lighting118 · 11%Unknown Or Other102 · 10%Steering95 · 9%Electrical System91 · 9%Fuel/Propulsion System39 · 4%Power Train37 · 4%Engine And Engine Cooling24
  1. Engine — 381 reports
  2. Exterior Lighting — 118 reports
  3. Unknown Or Other — 102 reports
  4. Steering — 95 reports
  5. Electrical System — 91 reports
  6. Fuel/Propulsion System — 39 reports
  7. Power Train — 37 reports
  8. Engine And Engine Cooling — 24 reports
  9. Service Brakes — 22 reports
  10. Vehicle Speed Control — 21 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2003 (1) · 2004 · 2005 · 2006 (1) · 2007 (4) · 2008 (3) · 2009 (3) · 2010 (2) · 2011 (8) · 2012 (5) · 2013 (5) · 2014 (6) · 2015 (3) · 2016 (8) · 2017 · 2018 (3) · 2019 (2) · 2020 (1) · 2021 (4) · 2022 (6) · 2023 (3) · 2024 (2) · 2025 (3) · 2026 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.