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2025 Kia Sorento Recalls & Complaints

3

open safety recalls on record

Serious

115 owner complaints filed · Severity Index 0.45 · updated 2026-08-07

The recalls

Serious25V006000

Electrical System:Body Control Module:Software

loss of headlights and taillights can reduce visibility, raises the risk of a crash.

Remedy & full details

Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

Serious25V548000

Engine And Engine Cooling:Critical Fasteners

loss of drive power raises the risk of a crash.

Remedy & full details

Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC349.

Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.

Serious26V046000

Electrical System: Instrument Cluster/Panel

instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, raises the risk of a crash.

Remedy & full details

The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

Complaint volume

115 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

12Crashes
0Fires
7Injuries
0Deaths

Across 115 complaints. Severity Index 0.45.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train19 · 17%Unknown Or Other18 · 16%Electrical System18 · 16%Engine18 · 16%Vehicle Speed Control6 · 5%Service Brakes5 · 4%Fuel/Propulsion System4 · 3%Forward Collision Avoidan…4 · 3%
  1. Power Train — 19 reports
  2. Unknown Or Other — 18 reports
  3. Electrical System — 18 reports
  4. Engine — 18 reports
  5. Vehicle Speed Control — 6 reports
  6. Service Brakes — 5 reports
  7. Fuel/Propulsion System — 4 reports
  8. Forward Collision Avoidance: Adaptive Cruise Control — 4 reports
  9. Forward Collision Avoidance: Automatic Emergency Braking — 4 reports
  10. Forward Collision Avoidance: Warnings — 3 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2003 (1) · 2004 · 2005 · 2006 (1) · 2007 (4) · 2008 (3) · 2009 (3) · 2010 (2) · 2011 (8) · 2012 (5) · 2013 (5) · 2014 (6) · 2015 (3) · 2016 (8) · 2017 (4) · 2018 (3) · 2019 (2) · 2020 (1) · 2021 (4) · 2022 (6) · 2023 (3) · 2024 (2) · 2025 · 2026 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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