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2023 Kia Sorento Recalls & Complaints

3

open safety recalls on record

Critical

193 owner complaints filed · Severity Index 0.23 · updated 2026-08-07

The recalls

Critical25V649000

Electrical System:Wiring:Fuses And Circuit Breakers

fire raises the risk of injury.

Remedy & full details

Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.

Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.

Serious23V579000

Equipment:Other:Labels

detached air bag warning label will not warn occupants about the risks of air bag deployment, raises the risk of injury in a crash.

Remedy & full details

Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.

Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Serious23V610000

Back Over Prevention: Sensing System: Camera

rearview camera that does not properly display an image can reduce the driver's rear view, raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Complaint volume

193 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

4Crashes
4Fires
6Injuries
0Deaths

Across 193 complaints. Severity Index 0.23.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System35 · 18%Unknown Or Other32 · 17%Engine28 · 15%Power Train19 · 10%Vehicle Speed Control11 · 6%Service Brakes10 · 5%Forward Collision Avoidan…8 · 4%Visibility/Wiper7 · 4%
  1. Electrical System — 35 reports
  2. Unknown Or Other — 32 reports
  3. Engine — 28 reports
  4. Power Train — 19 reports
  5. Vehicle Speed Control — 11 reports
  6. Service Brakes — 10 reports
  7. Forward Collision Avoidance: Warnings — 8 reports
  8. Visibility/Wiper — 7 reports
  9. Lane Departure: Blind Spot Detection — 6 reports
  10. Fuel/Propulsion System — 6 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2003 (1) · 2004 · 2005 · 2006 (1) · 2007 (4) · 2008 (3) · 2009 (3) · 2010 (2) · 2011 (8) · 2012 (5) · 2013 (5) · 2014 (6) · 2015 (3) · 2016 (8) · 2017 (4) · 2018 (3) · 2019 (2) · 2020 (1) · 2021 (4) · 2022 (6) · 2023 · 2024 (2) · 2025 (3) · 2026 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.