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2020 Porsche Cayenne Recalls & Complaints

4

open safety recalls on record

Serious

35 owner complaints filed · Severity Index 0.46 · updated 2026-08-07

The recalls

Serious20V271000

Power Train:Automatic Transmission:Cooling Unit And Lines

If transmission fluid leaks while driving, the road surface may be made slippery, raises the risk of a crash.

Remedy & full details

Porsche will notify owners, and dealers will inspect the transmission oil pipe and replace it if necessary, free of charge. The recall began September 8, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA5.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Cayenne vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF).

Serious21V318000

Seats

The front passenger air bag may fail to deploy, raises the risk of injury.

Remedy & full details

Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.

Serious19V735000

Electrical System: Instrument Cluster/Panel

If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, raises the risk of crash.

Remedy & full details

Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

Serious25V896000

Back Over Prevention: Sensing System: Camera

rearview image that does not display properly reduces the driver's view behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Complaint volume

35 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

2Crashes
0Fires
3Injuries
0Deaths

Across 35 complaints. Severity Index 0.46.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other7 · 20%Service Brakes5 · 14%Engine5 · 14%Electrical System4 · 11%Power Train4 · 11%Air Bags3 · 9%Vehicle Speed Control2 · 6%Seat Belts2 · 6%
  1. Unknown Or Other — 7 reports
  2. Service Brakes — 5 reports
  3. Engine — 5 reports
  4. Electrical System — 4 reports
  5. Power Train — 4 reports
  6. Air Bags — 3 reports
  7. Vehicle Speed Control — 2 reports
  8. Seat Belts — 2 reports
  9. Back Over Prevention: Camera System — 1 reports
  10. Visibility/Wiper — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2003 (2) · 2004 (6) · 2005 (4) · 2006 (3) · 2008 (3) · 2009 (2) · 2010 (2) · 2011 (3) · 2012 (4) · 2013 (3) · 2014 (3) · 2015 (2) · 2016 (2) · 2017 (2) · 2018 (1) · 2019 (6) · 2020 · 2021 (5) · 2022 (2) · 2023 (1) · 2024 (4) · 2025 (2) · 2026 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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