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2024 Porsche Cayenne Recalls & Complaints

4

open safety recalls on record

Critical

9 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical24V533000 Do not drive

Suspension:Front:Control Arm:Upper Arm

sudden loss of steering control raises the risk of a crash.

Remedy & full details

Dealers will replace the driver side left upper control arm, free of charge. Owner letters were mailed September 13, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARB2.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Cayenne vehicles. The driver's side front axle upper left control arm installed on the vehicles may have been installed with cracks, which can result in front axle control arm breaking and an unexpected loss of steering and wheel control.

Critical25V634000

Fuel System, Gasoline:Delivery:Fuel Pump

fuel leak in the presence of an ignition source raises the risk of a fire.

Remedy & full details

Dealers will inspect and tighten the screw connections and replace the high pressure fuel pump and fuel lines as necessary, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASA9. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 10, 2025.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2024-2026 Panamera, Cayenne, and 2025 Panamera E-Hybrid vehicles. The fasteners securing the high pressure fuel pump may not be tightened properly, resulting in a fuel leak.

Serious23V527000

Exterior Lighting:Lighting Control Module:Software

Rear hazard warning lights and parking lights that fail to illuminate can reduce the vehicle's visibility to other drivers, raises the risk of a crash.

Remedy & full details

Dealers will update the gateway control unit software, free of charge. Owner notification letters are expected to be mailed September 26, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APB1.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Cayenne, Cayenne S, Cayenne Coupe, Cayenne Turbo GT, and Cayenne S Coupe vehicles. After the vehicle is turned off, the rear hazard warning lights and the parking lights may not illuminate if they are activated within 10 seconds after the gateway control unit shuts off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Serious25V896000

Back Over Prevention: Sensing System: Camera

rearview image that does not display properly reduces the driver's view behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Complaint volume

9 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 9 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other2 · 22%Exterior Lighting2 · 22%Fuel/Propulsion System1 · 11%Forward Collision Avoidan…1 · 11%Forward Collision Avoidan…1 · 11%Electrical System1 · 11%Vehicle Speed Control1 · 11%
  1. Unknown Or Other — 2 reports
  2. Exterior Lighting — 2 reports
  3. Fuel/Propulsion System — 1 reports
  4. Forward Collision Avoidance: Adaptive Cruise Control — 1 reports
  5. Forward Collision Avoidance: Warnings — 1 reports
  6. Electrical System — 1 reports
  7. Vehicle Speed Control — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2003 (2) · 2004 (6) · 2005 (4) · 2006 (3) · 2008 (3) · 2009 (2) · 2010 (2) · 2011 (3) · 2012 (4) · 2013 (3) · 2014 (3) · 2015 (2) · 2016 (2) · 2017 (2) · 2018 (1) · 2019 (6) · 2020 (4) · 2021 (5) · 2022 (2) · 2023 (1) · 2024 · 2025 (2) · 2026 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.