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2021 Porsche Cayenne Recalls & Complaints

5

open safety recalls on record

Serious

24 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious22V040000

Suspension:Rear

Rear axle misalignment may cause premature or uneven tire wear, raises the risk of a crash.

Remedy & full details

Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 10, 2022. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ANA1.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2022 Cayenne vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-271 (AMA9) were performed.

Serious21V271000

Suspension:Rear:Axle:Non-Powered Axle Assembly

broken lock nut may misalign the rear axle, causing a loss of control and raises the risk of a crash.

Remedy & full details

Porsche will notify owners, and dealers will replace the lock nuts, free of charge. The recall began on June 18, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA9.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne, Cayenne S, Cayenne Turbo, Cayenne GTS, Cayenne Coupe, Cayenne S Coupe, Cayenne Turbo Coupe, and Cayenne GTS Coupe vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Serious21V493000

Steering:Column

detached steering column can cause a loss of control, raises the risk of a crash.

Remedy & full details

Dealers will install a new screw, free of charge. Owner notification letters were mailed August 24, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB4.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne vehicles. The screw connection between the steering column and steering box may fail, which can result in a detached steering column.

Serious21V318000

Seats

The front passenger air bag may fail to deploy, raises the risk of injury.

Remedy & full details

Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.

Serious25V896000

Back Over Prevention: Sensing System: Camera

rearview image that does not display properly reduces the driver's view behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Complaint volume

24 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 24 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other4 · 17%Electrical System4 · 17%Air Bags3 · 13%Service Brakes2 · 8%Power Train2 · 8%Engine2 · 8%Steering2 · 8%Forward Collision Avoidan…2 · 8%
  1. Unknown Or Other — 4 reports
  2. Electrical System — 4 reports
  3. Air Bags — 3 reports
  4. Service Brakes — 2 reports
  5. Power Train — 2 reports
  6. Engine — 2 reports
  7. Steering — 2 reports
  8. Forward Collision Avoidance: Adaptive Cruise Control — 2 reports
  9. Electrical System:Instrument Panel:Speedometer/Odometer — 1 reports
  10. Back Over Prevention — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2003 (2) · 2004 (6) · 2005 (4) · 2006 (3) · 2008 (3) · 2009 (2) · 2010 (2) · 2011 (3) · 2012 (4) · 2013 (3) · 2014 (3) · 2015 (2) · 2016 (2) · 2017 (2) · 2018 (1) · 2019 (6) · 2020 (4) · 2021 · 2022 (2) · 2023 (1) · 2024 (4) · 2025 (2) · 2026 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.