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2024 Toyota Camry Recalls & Complaints

1

open safety recall on record

Serious

71 owner complaints filed · Severity Index 0.42 · updated 2026-08-07

The recalls

Serious24V128000

Seats

head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, raises the risk of injury.

Remedy & full details

Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB04 and 24TA04.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Complaint volume

71 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

7Crashes
0Fires
4Injuries
0Deaths

Across 71 complaints. Severity Index 0.42.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Structure · Body8 · 11%Unknown Or Other7 · 10%Air Bags6 · 8%Engine4 · 6%Steering4 · 6%Tires3 · 4%Power Train3 · 4%Seat Belts3 · 4%
  1. Structure:Body — 8 reports
  2. Unknown Or Other — 7 reports
  3. Air Bags — 6 reports
  4. Engine — 4 reports
  5. Steering — 4 reports
  6. Tires — 3 reports
  7. Power Train — 3 reports
  8. Seat Belts — 3 reports
  9. Forward Collision Avoidance: Adaptive Cruise Control — 2 reports
  10. Forward Collision Avoidance: Automatic Emergency Braking — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (5) · 1996 (7) · 1997 (4) · 1998 (3) · 1999 (2) · 2000 (4) · 2001 (4) · 2002 (4) · 2003 (1) · 2004 (3) · 2005 (5) · 2006 (5) · 2007 (10) · 2008 (8) · 2009 (10) · 2010 (9) · 2011 (5) · 2012 (2) · 2013 (2) · 2014 (3) · 2015 (1) · 2016 (2) · 2017 (3) · 2018 (8) · 2019 (6) · 2020 (3) · 2021 (1) · 2022 (1) · 2023 (2) · 2024 · 2025 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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