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2017 Volvo Xc60 Recalls & Complaints

4

open safety recalls on record

Serious

22 owner complaints filed · Severity Index 0.95 · updated 2026-08-07

The recalls

Serious18V800000

Electrical System:Software

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Remedy & full details

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Serious16V918000

Air Bags

If the air bag inflator initiator fails to ignite, the air bag will not deploy, raises the risk of injury.

Remedy & full details

Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall is expected to begin on February 13, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712.

Volvo Car USA LLC (Volvo) is recalling certain model year 2017 S60 and S60 Cross Country, V60 and V60 Cross Country, and XC60 vehicles manufactured August 16, 2016, through October 21, 2016. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."

Serious17V127000

Air Bags

If the air bag inflator initiator fails to ignite, the air bag will not deploy, raises the risk of injury.

Remedy & full details

Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall began March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V-918.

Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."

Serious16V798000

Seat Belts:Front:Buckle Assembly

If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.

Remedy & full details

Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.

Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."

Complaint volume

22 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

3Crashes
1Fires
3Injuries
0Deaths

Across 22 complaints. Severity Index 0.95.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System5 · 23%Fuel/Propulsion System3 · 14%Unknown Or Other2 · 9%Power Train2 · 9%Engine2 · 9%Air Bags2 · 9%Structure · Body1 · 5%Steering1 · 5%
  1. Electrical System — 5 reports
  2. Fuel/Propulsion System — 3 reports
  3. Unknown Or Other — 2 reports
  4. Power Train — 2 reports
  5. Engine — 2 reports
  6. Air Bags — 2 reports
  7. Structure:Body — 1 reports
  8. Steering — 1 reports
  9. Vehicle Speed Control — 1 reports
  10. Tires:Temporary/Emergency Spare Tire — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2010 (7) · 2011 (4) · 2012 (3) · 2013 (3) · 2014 (2) · 2015 (1) · 2016 (3) · 2017 · 2018 (5) · 2019 (8) · 2020 (6) · 2021 (5) · 2022 (6) · 2023 (5) · 2024 (2) · 2025 (3)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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