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2021 Volvo Xc60 Recalls & Complaints

5

open safety recalls on record

Critical

77 owner complaints filed · Severity Index 0.55 · updated 2026-08-07

The recalls

Critical25V179000

Electrical System:Software

short circuit in a high-voltage battery raises the risk of a fire.

Remedy & full details

Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.

Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Serious21V682000

Seat Belts:Front:Retractor

unsecured child restraint system can raises the risk of injury during a crash.

Remedy & full details

Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Serious21V716000

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip

Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), raises the risk of a crash.

Remedy & full details

Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

Serious21V001000

Air Bags

detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, raises the risk of injury during a crash.

Remedy & full details

Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.

Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.

Serious23V001000

Steering

screw inside the gearbox housing can cause the steering wheel to lock up and raises the risk of a crash.

Remedy & full details

Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

Complaint volume

77 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

7Crashes
0Fires
7Injuries
0Deaths

Across 77 complaints. Severity Index 0.55.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System12 · 16%Unknown Or Other10 · 13%Service Brakes9 · 12%Steering7 · 9%Engine6 · 8%Fuel/Propulsion System5 · 6%Lane Departure · Blind S…5 · 6%Forward Collision Avoidan…3 · 4%
  1. Electrical System — 12 reports
  2. Unknown Or Other — 10 reports
  3. Service Brakes — 9 reports
  4. Steering — 7 reports
  5. Engine — 6 reports
  6. Fuel/Propulsion System — 5 reports
  7. Lane Departure: Blind Spot Detection — 5 reports
  8. Forward Collision Avoidance: Adaptive Cruise Control — 3 reports
  9. Forward Collision Avoidance: Automatic Emergency Braking — 2 reports
  10. Lane Departure: Assist — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2010 (7) · 2011 (4) · 2012 (3) · 2013 (3) · 2014 (2) · 2015 (1) · 2016 (3) · 2017 (4) · 2018 (5) · 2019 (8) · 2020 (6) · 2021 · 2022 (6) · 2023 (5) · 2024 (2) · 2025 (3)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.