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2019 Volvo Xc60 Recalls & Complaints

8

open safety recalls on record

Critical

62 owner complaints filed · Severity Index 0.81 · updated 2026-08-07

The recalls

Critical18V589000

Equipment:Electrical

electrical shock or a fire can raises the risk of injury or death.

Remedy & full details

Volvo will notify owners, and dealers will inspect the charge cord, replacing it as necessary, free of charge. The recall began November 1, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39901. Note: Owners are advised not to use the charging cord until it is inspected.

Volvo Car USA LLC (Volvo) is recalling certain 2019 Volvo XC60 hybrid electric vehicles, equipped with certain AeroVironment electric vehicle TurboCord and TurboDock/TurboDX charging systems. Capacitors within these charging systems may fail, possibly resulting in a shock hazard or a fire.

Serious20V144000

Forward Collision Avoidance: Automatic Emergency Braking

If the automatic emergency braking system does not engage as intended, it can raises the risk of a crash.

Remedy & full details

Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Serious19V220000

Seats

If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, raises the risk of injury.

Remedy & full details

Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R19931.

Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.

Serious21V414000

Electrical System:Wiring:Fuses And Circuit Breakers

Failure of the low-pressure fuel pump can cause a stall, raises the risk of a crash.

Remedy & full details

Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Serious19V046000

Structure:Body:Tailgate

If the tailgate lifting arms separate, the arms could project rearward with significant force, raises the risk of injury.

Remedy & full details

Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. The recall began May 14, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89910.

Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.

Serious18V800000

Electrical System:Software

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Remedy & full details

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Serious20V503000

Visibility:Windshield Wiper/Washer:Linkages

The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus raises the risk of a crash.

Remedy & full details

Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.

Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.

Serious23V001000

Steering

screw inside the gearbox housing can cause the steering wheel to lock up and raises the risk of a crash.

Remedy & full details

Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

Complaint volume

62 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

9Crashes
0Fires
8Injuries
0Deaths

Across 62 complaints. Severity Index 0.81.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System11 · 18%Service Brakes8 · 13%Unknown Or Other5 · 8%Steering5 · 8%Structure · Body4 · 6%Vehicle Speed Control4 · 6%Air Bags3 · 5%Suspension3 · 5%
  1. Electrical System — 11 reports
  2. Service Brakes — 8 reports
  3. Unknown Or Other — 5 reports
  4. Steering — 5 reports
  5. Structure:Body — 4 reports
  6. Vehicle Speed Control — 4 reports
  7. Air Bags — 3 reports
  8. Suspension — 3 reports
  9. Engine — 3 reports
  10. Tires — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2010 (7) · 2011 (4) · 2012 (3) · 2013 (3) · 2014 (2) · 2015 (1) · 2016 (3) · 2017 (4) · 2018 (5) · 2019 · 2020 (6) · 2021 (5) · 2022 (6) · 2023 (5) · 2024 (2) · 2025 (3)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.