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2020 Volvo Xc60 Recalls & Complaints

6

open safety recalls on record

Critical

29 owner complaints filed · Severity Index 0.41 · updated 2026-08-07

The recalls

Critical25V179000

Electrical System:Software

short circuit in a high-voltage battery raises the risk of a fire.

Remedy & full details

Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.

Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Serious20V144000

Forward Collision Avoidance: Automatic Emergency Braking

If the automatic emergency braking system does not engage as intended, it can raises the risk of a crash.

Remedy & full details

Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Serious21V716000

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip

Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), raises the risk of a crash.

Remedy & full details

Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

Serious21V414000

Electrical System:Wiring:Fuses And Circuit Breakers

Failure of the low-pressure fuel pump can cause a stall, raises the risk of a crash.

Remedy & full details

Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Serious20V503000

Visibility:Windshield Wiper/Washer:Linkages

The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus raises the risk of a crash.

Remedy & full details

Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.

Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.

Serious23V001000

Steering

screw inside the gearbox housing can cause the steering wheel to lock up and raises the risk of a crash.

Remedy & full details

Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

Complaint volume

29 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
3Injuries
0Deaths

Across 29 complaints. Severity Index 0.41.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System7 · 24%Unknown Or Other5 · 17%Service Brakes4 · 14%Engine2 · 7%Wheels2 · 7%Visibility1 · 3%Visibility/Wiper1 · 3%Tires · Sidewall1 · 3%
  1. Electrical System — 7 reports
  2. Unknown Or Other — 5 reports
  3. Service Brakes — 4 reports
  4. Engine — 2 reports
  5. Wheels — 2 reports
  6. Visibility — 1 reports
  7. Visibility/Wiper — 1 reports
  8. Tires:Sidewall — 1 reports
  9. Forward Collision Avoidance: Automatic Emergency Braking — 1 reports
  10. Lane Departure: Assist — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2010 (7) · 2011 (4) · 2012 (3) · 2013 (3) · 2014 (2) · 2015 (1) · 2016 (3) · 2017 (4) · 2018 (5) · 2019 (8) · 2020 · 2021 (5) · 2022 (6) · 2023 (5) · 2024 (2) · 2025 (3)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.